No, you can check out as a guest. However, creating an account gives you:
Click the Account icon in the top right and select Create Consumer Account. It takes less than a minute.
Click "Forgot Password" on the login page. You'll receive a reset link via email within minutes. Not in your inbox? Check your spam folder. Still nothing? Contact us and we'll help you regain access.
Log into your account and go to Account Settings. You can update your details directly from there.
Yes. Your full order history and downloadable invoices are available in your Account Dashboard.
Click the "Unsubscribe" link at the bottom of any of our emails. You'll be removed within 24 hours.
We use Cloudflare, a global leader in web security, as an enterprise-grade shield. This provides:
Web Application Firewall (WAF): Automatically blocks malicious attempts to steal data, such as SQL injections or cross-site scripting, before they even reach our servers.
DDoS Protection: Ensures our site stays online and your access isn't interrupted by "denial of service" attacks.
Bot Management: Prevents automated "scrapers" or malicious bots from testing stolen credentials or hoarding inventory.
Encrypted "Tunneling": Your data travels through a secure, encrypted "pipe" from your browser to our secure environment, making it invisible to "man-in-the-middle" eavesdroppers.
No.
Never. We only share data with essential partners (like shipping carriers) to fulfill your order.
We only use cookies to improve your experience on our site and to show you relevant House of Bleyenberg ads elsewhere. We do not sell your browsing history to data brokers.
You can disable non-essential cookies via our Cookie Banner. However, "strictly necessary" cookies are required for the shopping cart to work.
Our website uses SSL (Secure Sockets Layer) encryption to protect your data during checkout. You’ll see the "lock" icon in your browser address bar.
No, as payments are handled by encrypted third-party gateways (PCI-DSS compliance).
Yes. We are fully GDPR compliant. We use your data only to fulfill your orders and improve your experience. We never sell your data to third parties. Full details are available in our [Privacy Policy].
Contact our support team and we will permanently delete your account and all associated data from our systems, in accordance with GDPR.
Absolutely. Under GDPR, you have the "Right to Access." Contact us and we will provide a downloadable file of your data within 30 days.
In the highly unlikely event of a data incident, we are legally committed to notifying you and the relevant Data Protection Authorities within 72 hours. We maintain a rigorous Incident Response Plan to mitigate any risk immediately.
Yes, you can stay a customer but opt out of all tracking and emails.
