Please use the Contact Form on our website. We respond within 24 hours on business days (Monday–Friday).
Please use the Contact Form on our website. We respond within 24 hours on business days (Monday–Friday).
Currently, we handle all support via our contact form or the live chat to ensure every inquiry is properly documented and resolved. This allows us to give each request the attention it deserves.
Not yet — but it's on our list.
Not yet — but it's on our list.
We deeply value our returning customers. While we are developing a formal programme, our newsletter subscribers already receive exclusive early access to new collections, limited editions, and special offers.
You can create a new account at the end of the order process or on the following page. You can view all of your orders and subscriptions in your customer account. You can also change your addresses and your password.
No, you don’t have to create an account. But there are a few advantages if you create an account.
You never have to enter your billing and shipping address again
Find all of your orders, subscriptions and addresses in your account
Download invoices of your orders
No, we don’t have a physical store location at the moment. We accept only orders through our online shop.
We use recyclable and minimal packaging materials wherever possible, without compromising the protection of your products during shipping. We try to avoid unnecessary wrapping.
