All payments are processed through Mollie, a certified European payment provider.
Absolutely. All transactions use SSL encryption and 3D Secure authentication. We never store your financial data on our servers — not even temporarily.
No. We never store or even see your full credit card number. All payments are processed through [Payment Provider Mollie], which is PCI-DSS Level 1 compliant. We only receive a "token" that tells us the payment was successful.
Don't worry — it happens. Here are the most common fixes:
Still not working? Try an alternative payment method (e.g., switch from credit card to iDEAL).
Each order undergoes an instant, automated check by Klarna. Unfortunately, we have no insight or control over their approval criteria.
For specific questions regarding your eligibility, please contact Klarna Customer Service directly.
Klarna sends you payment instructions as soon as we ship your order. You will typically have 30 days to pay. All details are managed directly through Klarna.
Your invoice is attached as a PDF to your Shipping Confirmation email. We do not include paper invoices in our packages — it keeps things clean and sustainable.
Can't find it? Check your spam folder, or log into your account to download it from your order history.
Enter your code in the "Gift card or discount code" field during checkout and click Apply.
Code not working? Check if it has expired or if minimum order requirements apply.
Unfortunately, we cannot modify prices after an order has been placed. But the good news — your code will be waiting for your next order.
